THE PRINT SHOP IS NOW LIVE – FOR A LIMITED TIME ONLY FREE WORLDWIDE SHIPPING FOR FINE ART PHOTOGRAPHIC PRINTS!

SHIPPING & RETURNS

SHIPPING

FREE GLOBAL SHIPPINGfor a limited time only – both for unframed prints and framed art prints to almost every country in the world. Should your address not be accepted at checkout, please contact us and we will try to find a solution.

We have partnered with theprintspace, a leading Fine Art and Photographic printer, to ensure museum-quality prints which are shipped from either their UK or Germany studios depending on your location. This guarantees no UK or EU custom charges for print and framed print orders.

Print orders are shipped within 3-5 working days of purchase. Thereafter, they should arrive within 1 to 2 weeks to the UK or Europe and in 2 to 3 weeks to North America. Other destinations may vary – do allow up to 4 weeks for delivery. Please note these are estimated delivery times and can vary.

When your order has been shipped you will then receive a tracking number via email. 

All shipments are made using the most efficient and cost effective shipping route, via Royal Mail, Deutsche Post, DHL, TNT or UPS. 

CUSTOMS

We offer customs-free delivery to the UK and EU. Orders will be fulfilled in and shipped from Germany for EU customers.

For all other regions, you are responsible for any local import taxes, custom duties and clearance fees.

RETURNS

As we custom print on order, all print sales are non-refundable. We will be unable to accept returns or exchanges unless your print is defective or damaged in transit.

Please inspect your order upon receipt and contact us within 48 hours if the item is defective, damaged, or if you receive the wrong item, so that we may evaluate the issue and make it right. Keep the packaging as you will need to include photos as part of this evaluation. Once confirmed, we will endeavour to replace the edition, free of cost.

If we are unable to replace the edition as it has been sold out, we will arrange a refund upon receiving the returned damaged artwork and corresponding Certificate of Authenticity (where applicable).

Packaging materials have been carefully selected to reduce the impact on the environment whilst still ensuring your artwork gets to you in perfect condition.

PRINT CARE

If you’ve ordered an unframed print, keep the print stored with the tissue paper and handle carefully. Also make sure it’s kept out of direct sunlight. If possible only handle it with clean cotton gloves. We recommend you use a professional framer especially for larger sizes.

PRINT SHOP INFORMATION

For more information on Limited Editions, our environmental philosophy, the print paper, and the Certificates of Authenticity, please read my information guide

You can also find our Privacy policy here and the Terms of Service here.

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