Fine art prints are custom printed within 2 to 5 business days after your order confirmation.
We are currently only offering express courier delivery to UK and Europe due to delays – even strikes – in the postal services. This means with DHL express your prints are estimated to arrive within 1 to 3 days once they’re shipped – AFTER they are custom printed – and you’ve received an email with the tracking number.
All other worldwide destinations are also delivered by express courier for fast and reliable service. Deliveries to the USA are estimated to take 2 to 5 working days, while other locations will vary from 2 to 10 working days AFTER they are custom printed.
All framed prints are sent by express courier but are charged per framed print.
We have partnered with theprintspace, a leading Fine Art and Photographic printer, to ensure museum-quality prints. Their service is also end-to-end carbon neutral and shipped in strong but sustainable packaging.
Fine art prints are shipped from either their UK or Germany studios depending on your location. This means no UK or EU custom charges for print and framed print orders.
For all other regions, you are responsible for any local import taxes, custom duties and clearance fees. Please note that even with express courier shipments your delivery times may vary due to customs delays in many countries.
There is a flat rate shipping fee for print-only orders, whereas shipping fees are calculated per each framed print. Shipping rates vary depending on the destination and will be shown at checkout when you add your delivery address.
When your orders have been shipped you will receive a tracking number via email.
As we custom print on order, all print sales are final. However do contact us within 48 hours if the item is damaged in transit, or defective, so that we may evaluate the issue and make it right. Keept the packaging as you will need to include photos as part of this evaluation. Once confirmed, we will endeavour to replace the edition, free of cost.
If we are unable to replace the edition as it has been sold out, we will arrange a refund upon receiving the returned damaged artwork and corresponding Certificate of Authenticity (where applicable).
Packaging materials have been carefully selected to reduce the impact on the environment whilst still ensuring your artwork gets to you in perfect condition.
For more information on Limited Editions, our environmental philosophy, the print paper, and the Certificates of Authenticity, please read my fine art print information guide.
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